Business Analyst - 3540

Metro Systems is seeking a Sr. Business Systems Analyst to act as the primary consultant between various business units in order to review, analyze, and evaluate business systems and user needs. Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies.

  • Participate in the scoping process for corporate project requests.  Assists the Project Manager in completing standardized OM (Organizational Management) templates.
  • Manage requirements process for high risk corporate projects.  Managing requirement sessions, elicitation of requirements, documentation of business and functional requirements, and facilitate review and approval of requirements.
  • Develop and solicit approval of SDLC documentation, and act as the subject matter expert for business partners on SDLC process.
  • Manages the change control process for assigned projects.
  • Reviews requirements, specifications, test documentation, implementation, support, training and maintenance plans to ensure they are in line with business objectives on projects.
  • Identifies opportunities for improvement in processes and procedures used by the Business Analyst team.
  • Assist with defect resolution during the QA & UAT phase of assigned projects.
  • Support the project team during the rollout of assigned projects to production.
  • Assist with the management of the enhancement queue requests including rotations for triage, scoping and eliciting requirements.  


  • Bachelor’s degree in Business Administration, Information Systems or related discipline.
  • Five (5) to seven (7) years’ experience supporting projects related to web based projects.
  • PC Skills: Microsoft Windows, Word, Outlook, PowerPoint, and Excel
  • Experience with basic SQL/Data queries.
  • Strong facilitation skills required.
  • Knowledge of PeopleSoft CRM a plus.


MSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.