Systems Engineer - 3528

Position Summary

The IT Infrastructure Engineering - Build team vertical of Enterprise Data Center organization is responsible for overall design, build and deployment of servers and appliances to support Enterprise projects within Charter in addition to setting standards for hardware used in the infrastructure.  Overall success of the team is measured by its ability to provide customer-focused services that will ensure timely delivery of build requests to keep projects on track.  With a commitment to continued improvement in maturing and providing rigor in the execution of standards-based processes and procedures, the team will operate with a focus on proactive support and quick response to issues and escalations as they arise. Charter Communications is in search of a highly motivated IT Engineer with a desire for working in a fast-paced environment to manage the Infrastructure Engineering - Build team.

Essential Job Functions

Critical roles & responsibilities consist of but not limited to:

  • Creation of Windows virtual machines in VMWare and Azure on-premise environments.
  • Collaborates with project intake teams to determine ideal build specifications prior to the start of any system build.
  • Efficiently and accurately build, document, and deploy the agreed upon IT system solution in a timely manner to meet business timelines and support needs.
  • Verifies the proposed end-state follows enterprise system standards, is within reasonable cost guidelines, and engineers / deploys all enterprise systems within the National Data Centers and network spaces. 
  • Works in conjunction with associated technology partners and other Data Center teams to ensure system implementations are performed in a timely manner to meet business timelines.  
  • Assists in the research, selection, documentation, and communication of enterprise IT hardware standards related to IT systems both physical and virtual.
  • Refining, maintaining and enforcing baseline/standards/templates around Unix, Linux and Windows systems including setting host hardware standards.
  • Seeks out ways to improve day-to-day tasks with automation written in BASH and/or PowerShell.
  • Seek out consolidation opportunities regarding all servers and systems.
  • Be a leader and management driver in the hardware ordering/provisioning process.
  • Overseeing day to day operational activities for the Enterprise Data Center - Infrastructure Build group, including managing project assignments, coordinating workloads and schedules, insuring adherence to the Provisioning and Decommissioning processes of unique server builds and appliances.
  • Work with associated teams to insure assets are effectively logged, updated, tracked and reported on within the designated inventory database tool (Enterprise Systems Database (ESD)/CMDB/etc.).
  • Inventory management of assets, including overseeing the use of ESD as a tracking tool.
  • Oversee the installation, support and maintenance of the Enterprise Systems Lab.
  • Work closely with Enterprise Architecture team to lead the testing and implementation of new technologies and work to select the next generation technologies to be used.

Required Qualifications

Experience/Skills required: 2-3 years of system administration experience installing and supporting Unix, Windows, Hardware and server builds is required. Excellent verbal and written communications skills.  Able to multitask and pay close attention to detail.  An ability to work independently and as part of a team.  Very strong focus on the customer’s needs and a willingness to accommodate them.  Must be able to independently identify and handle most situations; ability to define problems or objective; ability to identify relevant concerns or factors. 

Specialized SkillsExperience with the following in a systems administration/engineering capacity: Unix/Linux systems: AIX, Red Hat, Oracle Enterprise Linux, Solaris, VMWare; Windows; Security Compliance; Associated hardware: Oracle, Dell, Cisco, HP, IBM, etc.

Preference: Blade Logic, Power Broker, Centrify, Active Directory.

Preferred Qualifications: Bachelor’s degree in Information Technology, Computer Science, MIS or minimum of five years equivalent professional work experience. ITIL, RHEL, Solaris, AIX, VMWare, Windows; Vendor specific hardware offerings.

Travel Requirements and Frequency: Rare travel requirements. Approx. 10%

Communication Skill Level: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write/generate reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability: Very High Skills:  Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Working Conditions: Typical office environment

COMMENTS:  Required to take part in an on-call rotation, be on standby, and work extended and non-standard work shifts as deemed necessary including evenings and weekends.


MSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.