Interface Analyst - 3410

The Interface Analyst will serve as the primary contact for their assigned interfaces in the development and functionality rollout of the EpicCare system/application at Southeastern Health located in Lumberton, NC.  They provide consultation and coordinate design/build/testing/go-live activities for the interfaces associated with the project.  


  • Managing the entire cycle of interface application development, including analysis, design, specification, implementation, go-live, and support
  • Working closely with application teams, subject matter experts, and third-party application experts to determine the business needs for interfaces, document the requirements, and configure the interfaces per the requirements. Working with this group to diagnose and resolve interface-related issues, and participating in their projects as needed.
  • Coordinating various interface-specific tasks and activities like testing, build, cutover planning, and go-live by engaging subject matter experts, vendors, and interface engine developers
  • Working with interface engine developers to develop data-translation routines and methods to support Epic's and external systems' data and format needs
  • Driving the interface projects, working with the interface project manager to ensure that results are achieved and deadlines are met
  • Providing proactive support by monitoring live interfaces and collaborating with experts to provide permanent resolutions to problems

Key Competencies:

  • Strong analytical, technical, and troubleshooting skills
  • Ability to analyze data, problem-solve, and clearly communicate solutions
  • Ability to understand customer requirements and their impact on the technical aspects of a solution
  • Ability to work in a complex multi-communication-channel environment
  • Skill at tracking tasks, defining next steps, identifying owners, and holding people accountable
  • Ability to coordinate activities involving multiple players, including vendors, subject matter experts, interface engine developers, and end users, to design, configure, and test interfaces

Special Qualifications: Special responsibilities

EPIC Bridges Certification and experience

  • Experience – Interfaces
    • Experience with interface management tool (i.e. egate, Corepoint)
    • Experience with HL7 interface standards
    • Nice, but not necessary:

Knowledge of:

  • Patient identity and ADT workflows
  • Clinical data exchange
  • Health information exchange

High School Diploma or GED required; Bachelor’s Degree in Computer Science, Business Administration or related job field preferred

Additional Physical Requirements

Must be willing to travel, including overnight, as the project schedule dictates.  Travel estimated at 50% of time for duration of project.  Could be more during specific phases including initial training/certification, application design, integration testing, and go-live support.

MSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.