Operations Assistant - 3285

Responsible for performing all administrative functions in support ofRichmond operations
and service activities including, but not limited to:
· Microsoft Dynamics Solomon data entry – mainly cutting POs and helping with projects and
service entry.
· Answering all in-coming business calls relating to Richmond office business, with a focus on
maintaining total customer service. Research inquires and issues and assist with problem
resolution in a timely manner;
· Ordering company clothing for all company branch offices. Maintain clothing supply for daily
distribution to field personnel;
· Maintaining Richmond office supplies and coffee, water cooler, kitchen, and vending machine
supplies. Prepare coffee machine for daily use, and coordinate maintenance visits with
vendors. Make recommendations on vendor pricing and product availability during contract
· Maintaining and distributing company-wide phone log and pager list as needed;
· Maintaining attendance log in software database including typing recorded messages daily,
inserting e-mail notes as necessary and entering timecard information weekly;
· Collecting and preparing all preliminary paperwork for installer reviews and present to
Regional Operations Manager for final form;
· Providing front-desk receptionist functions including greeting visitors, signing for packages,
· Providing general clerical services to Richmond Operations including typing client letters and
quotes for Account Management team, mailing Q&A surveys and letters, assembling submittal
packages, and assisting with other miscellaneous office projects as needed. Maintain
Richmond Operations department filing system;
· Generating timecard letters outlining discrepancies, and distribute to field personnel, following
up and ensuring payroll receives necessary copies of corrected timecards;
· Maintaining adequate supply of all Richmond internal field forms;
· Performing as secondary back-up to Operational Support Specialist, Service Coordinator and
Materials/Warehouse Coordinator;
· Other duties as assigned.

Position Requirements
· Minimum of two years administrative experience in an office environment;
· Experience in the construction or cable installation industry desirable;
· Excellent written and verbal communication and interpersonal skills;
· Excellent organizational skills; ability to prioritize job responsibilities to meet deadlines in a
fast-paced work environment;
· Professional, team-oriented work ethic;
· Ability to work with minimal supervision with excellent problem solving skills;
· Ability to maintain objectivity and confidentiality when dealing with business concerns and
personnel issues;


MSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.